TEDFNC Member Protection Policy – Version 1 – 7/3/19
THORNTON EILDON FOOTBALL NETBALL CLUB
MEMBER PROTECTION POLICY
VERSION 1
CONTENTS
1. Introduction
2. Purpose of Our Policy
3. Who Our Policy Applies To
4. Extent of Our Policy
5. Club Responsibilities
6. Individual Responsibilities
7. Protection of Children
7.1 Child Protection
7.2 Supervision
7.3 Transportation
7.4 Taking Images of Children
8. Anti-Harassment, Discrimination and Bullying
9. Inclusive Practices
9.1 People with a Disability
9.2 People from Diverse Cultures
9.3 Sexual & Gender Identity 10 Responding to Complaints
10.1 Complaints
10.2 Complaint Handling Process
10.3 Disciplinary Measures 10.4 Appeals
11. Communication
12. Alcohol
13. Work Health & Safety
13.1 Risk Management
13.2 Volunteer & Staff Management TEDFNC Member Protection Policy – Version 1 – 7/3/19
MEMBER PROTECTION POLICY
Introduction
Club Values:
• Excellence: Being uncompromising around the quality of football & netball we play & involving the best people for the club’s development.
• Pride: Being proud of our history and accomplishments as a club
• Community Spirit: Being inclusive and community oriented with teams, membership and the general public.
Mission Statement:
• To provide an opportunity for local members to play in our community club, to experience the highs and lows that team sport brings and to reach their full potential in the best facilities that the club can provide.
• To provide a safe and friendly environment by promoting respectful positive behaviour and values amongst the members.
• To foster and encourage a supportive and family environment to members of the club and the community.
• To offer sponsors and supporters of the club opportunities to contribute to the club.
• To promote unity and good fellowship amongst members of the club and between members of our club and other clubs.
• To be the most successful club that we can be the league/s in which the club has chosen to participate.
2. Purpose of Our Policy
The main objective of our Member Protection Policy is to maintain responsible behaviour and the making of informed decisions by participants in this club. It outlines our commitment to a person’s right to be treated with respect and dignity, and to be safe and protected from abuse. Our policy informs everyone involved in our club of his or her legal and ethical rights and responsibilities and the standards of behaviour that are required. It also covers the care and protection of children participating in our club’s activities.
3. Who Our Policy Applies To
Our policy applies to everyone involved in the club including committee members, members, life members, coaches, support personnel, officials (umpires/league delegates), employees, players, parents and spectators. TEDFNC Member Protection Policy – Version 1 – 7/3/19
4. Extent of Our Policy
Our policy covers unfair decisions (e.g. team selection) and actions, breaches of our code of behaviour and behaviour that occurs at practice, in the club rooms, at social events organised or sanctioned by the club (or our sport), and on away and overnight trips. It also covers private behaviour where that behaviour brings our club or sport into disrepute or there is suspicion of harm towards a child or young person.
5. Club Responsibilities
With regards to this policy, as a club, we will: - Implement and comply with our policy; - Promote our policy to everyone involved in our club; - Promote and model appropriate standards of behaviour at all times; - Respond to breaches or complaints made under our policy promptly, fairly, and confidentially - Review this policy every 2 years - Seek advice from and refer serious issues to the appropriate authorities. Serious issues include unlawful behaviour that involves or could lead to significant harm and includes criminal behaviour (e.g. physical assault, sexual assault, child abuse) and any other issues that our state or national body request to be referred to them.
6. Individual Responsibilities
Everyone associated with our club must:
- Comply with the codes of behaviour outlined in our policy - Always treat others with respect - Always place the safety and welfare of children above other considerations - Be responsible and accountable for their behaviour - Follow the guidelines outlined in this policy if they wish to make a complaint or report a concern about possible child abuse, discrimination, harassment or other inappropriate behaviour - Comply with any decision and/or disciplinary measure imposed under this policy.
7. Protection of Children
7.1 Child Protection
Thornton Eildon Football Netball Club is committed to the safety and wellbeing of all children and young people accessing our service. We support the rights of children and will act without hesitation to ensure a child safe environment is maintained at all times. We also support the rights and wellbeing of our staff and volunteers and encourage their active participation in building and maintaining a secure environment for all participants. TEDFNC Member Protection Policy – Version 1 – 7/3/19
Thornton Eildon Football Netball Club acknowledges that our staff, members and volunteers provide a valuable contribution to the positive experiences of children involved in our sport. Our aim is to continue this and to take measures to protect the safety and welfare of children participating in our sport by the following:
7.1.1: Identify and Analyse Risk of Harm
Thornton Eildon Football Netball Club will develop and implement a risk management strategy, which includes a review of existing child protection practices, to determine how child-safe and child-friendly the organisation is and to determine what additional strategies are required to minimise and prevent risk of harm to children because of the action of an employee, volunteer or another person.
7.1.2: Develop Codes of Conduct for Adults and Children
Thornton Eildon Football Netball Club will ensure that the organisation has codes of conduct that specify standards of conduct and care when dealing and interacting with children, particularly those in the organisation’s care. The organisation will also implement a code of conduct to address appropriate behaviour between children.
7.1.3: Choose Suitable Employees and Volunteers
Thornton Eildon Football Netball Club will ensure that the organisation takes all reasonable steps to ensure that it engages the most suitable and appropriate people to work with children (in prescribed positions).
This may be achieved by using a range of screening measures. Such measures will aim to minimise the likelihood of engaging (or retaining) people who are unsuitable to work with children.
Thornton Eildon Football Netball Club will ensure that working with children checks/police checks are conducted for employees and volunteers working with children, where an assessment is required by law.
If a criminal history report is obtained as part of their screening process, the Club will ensure that the criminal history information is dealt with in accordance with relevant state requirements.
7.1.4: Support, Train, Supervise and Enhance Performance
Thornton Eildon Football Netball Club will ensure that volunteers and employees who work with children, or their records, have ongoing supervision, support and training such that their performance is developed and enhanced to promote the establishment and maintenance of a child-safe environment. TEDFNC Member Protection Policy – Version 1 – 7/3/19
7.1.5: Report and Respond Appropriately To Suspected Abuse and Neglect
Thornton Eildon Football Netball Club will ensure that volunteers and employees are able to identify and respond to children at risk of harm.
Thornton Eildon Football Netball Club will make all volunteers and employees aware of their responsibilities under respective state laws if they have suspicion on reasonable grounds that a child has been or is being abused or neglected.
In addition to any legal obligation, if any person feels another person or organisation bound by this policy is acting inappropriately towards a child or is breaching the code/s of practice set out, they may make an internal complaint. Please refer to our Child Safe Policy - this will explain what to do about the behaviour and how our club will deal with the problem.
7.2 Supervision
Members under the age of 18 must be supervised at all times by a responsible adult. Our club will provide a level of supervision adequate and relative to the members’ age, maturity, capabilities, level of experience, nature of activity and nature of venue. If a member finds a member under the age of 18 is unsupervised, they should assume responsibility for the member’s safety until the parent/guardian or supervisor can be found.
Parents must turn up on time to collect their child for reasons of courtesy and safety. If it appears a member will be left alone at the end of a training session with just one child, they will ask another member to stay until the child is collected.
7.3 Transportation
Parents/guardians are responsible for transporting their children to and from club activities (e.g. practice and games). Where our club makes arrangements for the transportation of children (e.g. for away or over night trips), we will conduct a risk assessment that includes ensuring vehicles are adequately insured, the driver has a current and appropriate licence for the vehicle being used and appropriate safety measures are available (e.g. fitted working seatbelts).
7.4 Taking Images of Children
Images of children can be used inappropriately or illegally. The club requires that members, wherever possible, obtain permission from a child’s parent/guardian before taking an image of a child that is not their own and ensure that the parent knows the way the image will be used. We also require the privacy of others to be respected and disallow the use of camera phones, videos and cameras inside changing areas, showers and toilets.
If the club uses an image of a child, it will avoid naming or identifying the child or it will, wherever possible, avoid using both the first name and surname. We will not display personal information such as residential address, email address or telephone numbers without gaining consent from the TEDFNC Member Protection Policy – Version 1 – 7/3/19
parent/guardian. We will not display information about hobbies, likes/dislikes, school, etc as this information can be used as grooming tools by pedophiles or other persons. We will only use appropriate images of a child, relevant to our sport and ensure that the child is suitably clothed in a manner that promotes the sport, displays its successes, etc.
8. Anti-Harassment, Discrimination and Bullying
Our club opposes all forms of harassment, discrimination and bullying. This includes treating or proposing to treat someone less favourably because of a particular characteristic; imposing or intending to impose an unreasonable requirement, condition or practice which has an unequal or disproportionate effect on people with a particular characteristic; or any behaviour that is offensive, abusive, belittling, intimidating or threatening – whether this is face-to-face, indirectly or via communication technologies such as mobile phone and computers. Some forms of harassment, discrimination and bullying are against the law and are based on particular characteristics such as age, disability, gender, sexual orientation, pregnancy, political or religious beliefs, race, and marital status.
Our club takes all claims of harassment, discrimination, bullying and cyber bullying seriously. We encourage anyone who believes they have been harassed, discriminated against or bullied to raise the issue with the club (see Item 10: Responding to Complaints).
9. Inclusive Practices
Our club is welcoming and we will seek to include members from all areas of our community.
9.1 People with a disability
Where possible we will include people with a disability in our teams and club. We will make reasonable adaptations (e.g. modifications to equipment and rules) to enable participation.
9.2 People from diverse cultures
We will support and respect people from diverse cultures and religions to participate in our club and where possible will accommodate requests for flexibility (e.g. modifications to uniforms).
9.3 Sexual & Gender Identity
All people, regardless of their sexuality or gender are welcome at our club. We strive to provide a safe environment for participation and will take action over any homophobic or transphobic behaviour. TEDFNC Member Protection Policy – Version 1 – 7/3/19
10. Responding to Complaints
10.1 Complaints
Our club takes all complaints about on and off-field behaviour seriously. Our club will handle complaints based on the principles of procedural fairness (natural justice), that is: - All complaints will be taken seriously - Both the person making the complaint (complainant) and the person the complaint is against (respondent) will be given full details of what is being said against them and have the opportunity to respond (give their side of the story) - Irrelevant matters will not be taken into account - Decisions will be unbiased and fair; and any penalties imposed will be fair and reasonable.
More serious complaints may be escalated to higher authorities. If the complaint relates to suspected child abuse, sexual assault or other criminal activity, then our club will report the behaviour to the police and/or relevant government authority.
10.2 Complaint Handling Process
When a complaint is received by our club, the person receiving the complaint (e.g. committee member or Member Protection Information Officer) will: - Listen carefully and ask questions to understand the nature and extent of the problem - Ask what the complainant would like to have happen - Explain the different options available to help resolve the problem - Take notes - Maintain confidentiality but not necessarily anonymity.
Once the complainant decides on their preferred option for resolution, the club will assist, where appropriate and necessary, with the resolution process. This may involve:
- Supporting the person complaining to talk to the person being complained about - Bringing all the people involved in the complaint together to talk objectively through the problem (this could include external mediation) - Gathering more information (e.g. from other people that may have seen the behaviour) - Seeking advice from our district, regional, state and/or national body or from an external agency (e.g. Valley Sport or AFL Victoria/Netball Victoria) - Referring the complaint to the appropriate authorities if necessary.
In situations where a complaint is referred to our affiliated association and an investigation is conducted, the club will: - Co-operate fully - Ensure the complainant and respondent are not victimised - Where applicable, ensure the complainant is not placed in an unsupervised situation with the respondent(s) - Act on authorities recommendations. TEDFNC Member Protection Policy – Version 1 – 7/3/19
At any stage of the process, a person can seek advice from or lodge a complaint with an anti-discrimination commission or other external agency.
10.3 Disciplinary Measures
Our club will take disciplinary action against anyone found to have breached our policy or made false and malicious allegations. Any disciplinary measure imposed under our policy must: - Be applied consistent with any contractual and employment rules and requirements - Be fair and reasonable - Be based on the evidence and information presented and the seriousness of the breach - Be determined by our Constitution, By Laws, this policy and the rules of the game.
Possible measures that may be taken include: - Verbal and/or written apology - Counselling to address behaviour - Withdrawal of any awards, placings, records, achievements bestowed in any tournaments, activities or events held or sanctioned by our club - Suspension or termination of membership - Participation or engagement in a role or activity - De-registration of accreditation for a period of time or permanently - Financial sanction - Any other form of discipline that our club considers reasonable and appropriate.
10.4 Appeals
The complainant or respondent can lodge one appeal against decisions of or disciplinary measures imposed by our club to our Board or affiliated association. Appeals must be based on either a denial of natural justice, because of unjust or unreasonable disciplinary measure(s) being imposed, or on the grounds that the decision was not supported by the information/evidence presented and available to the decision maker/club.
11. Communication
OUR COMMITMENT:
Electronic communication is essential for sharing club news and information with our members. Our communication will be timely, appropriate and related to club business.
WHAT WE WILL DO:
We use a range of electronic tools to communicate with our members. Our communication will protect members’ privacy, maintain clear boundaries and ensure that bullying and harassment does not occur. A responsible administrator will be appointed to provide accountability and control over material published on our club’s website and any related discussion groups or social media websites, such as Facebook, YouTube or Twitter. TEDFNC Member Protection Policy – Version 1 – 7/3/19
Website:
- Our website will include current information on competitions, social events, committees, policies, constitution, rules and by-laws. - No offensive content or photos will be published. - If we intend to publish a photo of a child, we will first seek permission from his or her parents and take care not to provide identifying information. - We will seek feedback from members to improve the information available on the site.
SMS and Email:
Committee members, coaches and team managers may use SMS and email to provide information about competition, training, club-sanctioned social events and other club business, however: - SMS messages should be short and about club/team matters - Email communication will be used when more information is required - Communication involving children will be directed through their parents.
Social Media:
- We treat all social media postings, blogs, status updates and tweets as public ‘comment’. - Postings (written, photos or videos) will be family-friendly and feature positive club news and events. - No personal information about our members will be disclosed unless authorised. - No statements will be made that are misleading, false or likely to injure a person’s reputation. - No statements will be made that might bring our club into disrepute. - Abusive, discriminatory, intimidating or offensive statements will not be tolerated. Offending posts will be removed and those responsible will be blocked from the site.
WHAT WE ASK YOU TO DO:
We expect our members to conduct themselves appropriately when using electronic communication to share information with other members or posting material on public websites connected to the club. Electronic communication should
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Be restricted to club matters
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Must not offend, intimidate, humiliate or bully another person - Must not be misleading, false or injure the reputation of another person
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Should respect and maintain the privacy of members
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Must not bring the club into disrepute
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Coaches and others who work with children and young people must direct electronic communication through the child’s parents.
NON-COMPLIANCE:
Members may face disciplinary action for sending inappropriate electronic communication or posting online content or comments that harass, offend, intimidate or humiliate another member, as outlined in our member protection policy or code of conduct. TEDFNC Member Protection Policy – Version 1 – 7/3/19
Under certain circumstances, cyber bullying (e.g. bullying that is carried out through an internet service such as email, a chat room, discussion group, instant messaging or website) is a criminal offence that can be reported to the police.
In addition, members who publish false or misleading comments about another person in the public domain (e.g., Facebook, YouTube or Twitter) may be liable for defamation.
12. Alcohol
OUR COMMITMENT:
Our club supports the responsible consumption of alcohol and takes seriously any inappropriate behaviour that results from excessive drinking. AIcohol-free social events will be provided for young people and families. We will not endorse or support events, celebrations or end of season trips that involve excessive consumption of alcohol. As part of our involvement in the Good Sports Program, we commit to upholding the policy requirements of the program within our own structures.
WHAT WE WILL DO:
- Alcohol will be served in compliance with the requirements of our club's liquor licence and in accordance with the safety and wellbeing of patrons. - Only trained servers will be permitted to serve alcohol. They are not permitted to drink while serving alcohol. - The liquor licence will be displayed at the bar. - Excessive or rapid consumption of alcohol will be discouraged. - A person aged under 18 will not be permitted to be behind the bar under any circumstances. - A committee member will be present at events where alcohol is served.
Intoxicated Patrons: - Alcohol will not be served to any person who is intoxicated. Signs of intoxication include slurred speech, impaired balance, poor coordination and reduced inhibition, aggressive, belligerent and disrespectful behaviour. - Servers will follow procedures, provided in their training by the Liquor Licensing Commission, for dealing with and refusing alcohol to intoxicated patrons. - Intoxicated patrons will be asked to leave. Safe travel options will be suggested.
Underage Drinking: - People aged under 18 will not knowingly be served alcohol. - Staff will request proof of age, where appropriate, and only photo ID will be accepted.
Safe transport: - We will prominently display taxi phone numbers in the venue. - Club members and bar staff will encourage intoxicated patrons to take safe transport home. - Our club encourages members to appoint a designated driver amongst friendship groups. TEDFNC Member Protection Policy – Version 1 – 7/3/19
Food and other drinks: - A range of snacks and meals will be available when alcohol is served. - The club will provide a selection of low-alcohol and alcohol-free drinks, such as sports drinks and soft drink, at the bar and at social functions. Free water will also be available. - Tea and coffee will be available during social functions.
Promoting the responsible use of alcohol: - Posters about responsible drinking and standard drinks measures will be prominently displayed. - We will educate members and supporters about our alcohol policy through our website, newsletter and other club communication.
WHAT WE ASK YOU TO DO:
All members and sporting personnel are required to comply with the following:
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Drink and behave responsibly at all club functions, events and away trips.
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Do not supply alcohol to team members if they are aged under 18.
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Do not drink alcohol at the club, club functions, and matches or while away on trips if you are aged under 18.
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Do not bring alcohol into our club or its grounds.
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Do not encourage others to drink alcohol excessively.
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Do not encourage or take part in team bonding activities that involve excessive alcohol.
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Do not spike another person's drink.
NON-COMPLIANCE: The club will take action for breaches of behaviour and responsibilities outlined in this policy. - If members or sporting personnel become drunk at the club or other social events they will be asked to leave. Ongoing instances of intoxication will be in breach of our Code of Behaviour and can result in disciplinary action (e.g. suspension or termination of membership). - Spiking of drinks is a criminal offence that can be reported to police by victims. It can lead to serious police charges being laid against the offender/s. Separate action can be taken as a breach of our state sporting organisation’s and our club’s Member Protection Policy to provide for the protection, safety and welfare of members. - Serving alcohol to a minor is a criminal offence that can be reported to the police and the relevant liquor licensing authority by victims and their parents. It can lead to heavy fines. Separate action can be taken as a breach of our state sporting organisation’s and our club’s Member Protection Policy to provide for the protection, safety and welfare of children. - Any person aged under 18 found to have consumed alcohol while at a club function or on a trip in the care of the club may be suspended. The young person’s parents shall be advised and will be responsible for getting their son/daughter home at their own expense. - Any member or sporting personnel found to have behaved inappropriately because of overconsumption of alcohol (e.g. sexual harassment, verbal abuse, physical assault, and neglect of a child) will face disciplinary action as outlined in our Member Protection Policy or Code of Behaviour. TEDFNC Member Protection Policy – Version 1 – 7/3/19
13. Work Health And Safety
At all Board Meetings there must be an Agenda Item to discuss health and safety
Board Member Responsibilities:
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Must ensure the health, safety and welfare of all members and visitors.
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Provide a safe working environment for all members and visitors
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Provide WH&S information, instruction and supervision to all members (in particular) playing members.
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Provide adequate facilities. -
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Advise and work with the Council of any potential hazards and rectify asap.
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Ensure persons at or near the club are not exposed to risks to their health and safety as a result of the workings of the club including any outside contractors, officials or visitors.
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Implement procedures for the monitoring of WH&S of members and the conditions of the club -
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Provide members with easily understood information regarding potential hazards, policies, procedures and practices. - Demonstrate leadership by communicating the commitment to WH&S.
Develop and maintain a positive workplace culture
Member and Official Responsibilities:
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Ensure own safety and that of club members and visitors by taking reasonable care.
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Cooperate with designated match day official and club WH&S Procedure.
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Be alert too and report any hazards to the match day official or a Board member.
Emergency Evacuation Plan:
In the event of a fire, explosion or emergency all members and visitors of the club shall remove themselves as quickly and orderly as possible form the clubrooms via the nearest practical safe emergency exit point and assemble in the centre of the Oval if safe to do so.
A club match day board member will do a head count.
No one is to leave this evacuation point until all are accounted for.
13.1 Risk Management
Risk will always be part of everyday life and it is certainly a key aspect of sport and recreation. Without risk there would be limited opportunities for exploring physical and personal development. However, we aim to provide a healthier and ‘legally’ safer operating environment for our members, players and visitors by adopting risk management practices.
A risk is anything untoward happening that can affect our objectives and operations by creating exposure to potential loss or damage. Risk management is systematically identifying threats (risks) and developing ways to minimise them from occurring. Our procedures aim to determine the most important risks and how we allocate resources to deal with them.
Risk management involves the development of a system of policies, processes and procedures and ensuring that they are followed. As stated previously, we can’t eliminate all TEDFNC Member Protection Policy – Version 1 – 7/3/19
risks, but we can manage them appropriately. We aim for risk management to become a part of our club culture, even if the process used is informal it will be documented and managed.
Our Board’s approach is to:
- Set up a policy to undertake the risk management process and report to the board regularly. - Communicate the risk management strategies to everyone in our organisation. - Monitor and review the risk management plan regularly.
Generally, risk management tends to focus on what can go wrong, but it is important to remember that any event, circumstance or situation that occurs can also provide an opportunity for improvement.